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Chapter 1. An Overview of Office 2000 > Advanced Support Options

Advanced Support Options

Microsoft has made an extraordinary commitment to supporting Office 2000 on the Web. That commitment doesn't extend to answering individual questions—you'll have to use the phone support options described in the Office 2000 manual, probably at additional cost, for that level of personal service. But if you're willing to search long enough, chances are good that you'll find the answer yourself.

Using the Office Resource Kit

In previous Office versions, Microsoft has made its Office Resource Kit available as a hefty and high-priced book. With Office 2000, you can still buy the book if you insist, but we suggest that you save your money and download only the pieces you need from the Web. Every word in the printed version is available online from http://www.microsoft.com/office, as are several special-purpose utilities. And the Web version is up-to-date, unlike the printed version.


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