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Lesson 5. Using Lotus Notes Help > Getting Additional Help for Mobile Users

Getting Additional Help for Mobile Users

If you're a mobile user or responsible for helping mobile users, you might want to access the Notes Mobile Survival Kit. This database contains troubleshooting tips and general information on modems, remote Notes, and wireless issues. The Notes Mobile Survival Kit has the latest modem command files, pager files, and script files. It also contains pre-support call questions that you should check before you call for technical support.

The Notes Mobile Survival Kit (Mod_Surv.Nsf) may be stored on your Lotus Notes server. Check with your Notes administrator to get help accessing or replicating this database. You also can access the Notes survival database through a web browser at http://www.notes.net/mod_surv.


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