Using the shapes on the business process stencils, you can create general purpose and specialized flowcharts, data flow, work flow, and planning diagrams. Visio includes the following flowchart shapes: Audit Diagram Shapes stencil, Basic Flowchart Shapes stencil, Cause and Effect Diagram Shapes stencil, Cross Functional Flowchart Shapes Horizontal stencil, Cross Functional Flowchart Shapes Vertical stencil, EPC Diagram Shapes stencil, Fault Tree Analysis Shapes stencil, TQM Diagram Shapes stencil, Work Flow Diagram Shapes stencil, and Arrow Shapes stencil.