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Help

Getting Help

Getting Help

Every effort has been made to ensure the accuracy of this book and the contents of its CD. If you do run into problems, please contact the appropriate source for help and assistance.

Getting Help with This Book and Its CD

If your question or issue concerns the content of this book or its companion CD, please first search the online Microsoft Knowledge Base, which provides support information for known errors in or corrections to this book, at the following Web site:

http://www.microsoft.com/mspress/support/search.asp

If you do not find your answer at the online Knowledge Base, send your comments or questions to Microsoft Press Technical Support at:

mspinput@microsoft.com

Getting Help with Microsoft Office Visio 2003

If your question is about Microsoft Office Visio 2003, and not about the content of this Microsoft Press book, your first recourse is the Visio Help system. This system is a combination of help tools and files stored on your computer when you installed Visio 2003 and, if your computer is connected to the Internet, help files available from Microsoft Office Online. When you have a question about using Visio, you can type it in the Type a question for help box at the right end of the Visio menu bar, and then press

to display a list of Help topics from which you can select the one that most closely relates to your question.

If you want to practice getting help, you can work through this exercise, which demon-strates two ways to get help.

  1. Start Visio. At the right end of the Visio menu bar, in the Type a question for help box, type Getting Help, and press

    .

    A list of topics that relate to your question appears in the Search Results task pane in the right side of the Visio window.



  2. In the Search Results task pane, scroll down the results list, and click About getting help while you work.

    The Microsoft Office Visio Help window opens and displays the Visio Help topic.



  3. On the Microsoft Office Visio Help title bar, click the Close button to close the window.

  4. On the Help menu, click Microsoft Office Visio Help.

    The Visio Help task pane appears in the right side of the Visio window. Notice the categories of information that are available from the Microsoft Office Online Web site. You can also reach this Web site by clicking Microsoft Office Online on the Help menu.

  5. In the Visio Help task pane, click Table of Contents.

    The Table of Contents appears in the Visio Help task pane.



  6. Under Table of Contents, click Startup and Settings.

    The section opens and displays Visio Help topics.



  7. In the Startup and Settings section, click Getting Help.

    The section opens and displays various Visio Help topics.

  8. In the Getting Help section, click About getting help while you work.

    The Microsoft Office Visio Help window opens and displays the Visio Help topic.

  9. On the Microsoft Office Visio Help title bar, click the Close button to close the window.

  10. On the File menu, click Exit to exit Visio.

More Information

If your question is about a Microsoft software product, including Visio 2003, and not about the content of this Microsoft Press book, please search the appropriate product support center or the Microsoft Knowledge Base at:

http://www.support.microsoft.com

In the United States, Microsoft software product support issues not covered by the Microsoft Knowledge Base are addressed by Microsoft Product Support Services. The Microsoft software support options available from Microsoft Product Support Services are listed at:

support.microsoft.com

Outside the United States, for support information specific to your location, please refer to the Worldwide Support menu on the Microsoft Product Support Services Web site for the site specific to your country:

support.microsoft.com

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