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Test-Taking Tips

  • Follow all instructions provided in each question completely and accurately.

  • Enter requested information as it appears in the instructions, but without duplicating the format. For example, all text and values that you will be asked to enter will appear in the instructions with bold and underlined text formats (for example, text), however, you should enter the information without applying these formats unless you are specifically instructed to do otherwise.

  • Close all dialog boxes before proceeding to the next exam question unless you are specifically instructed otherwise.

  • There is no need to close task panes before proceeding to the next exam question unless you are specifically instructed otherwise.

  • There is no need to save your work before moving on to the next question unless you are specifically instructed to do otherwise.

  • For questions that ask you to print a document, spreadsheet, chart, report, slide, and so on, please be aware that nothing will actually be printed.

  • Responses are scored based on the result of your work, not the method you use to achieve that result (unless a specific method is indicated in the instructions), and not the time you take to complete the question. Extra keystrokes or mouse clicks do not count against your score.

  • If your computer becomes unstable during the exam (for example, if the exam does not respond or the mouse no longer functions) or if a power outage occurs, contact a testing center administrator immediately. The administrator will restart the computer and return the exam to the point where the interruption occurred with your score intact.

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