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Configuring Filters

Email filtering tools are like most tools: They're great if you know how to use them. Configuring your email filters is a necessary part of your battle against unwanted email. This configuration can seem to be a daunting task, but if you keep a few principles in mind, configuring your email filters doesn't have to be frustrating.

Case Study 7-2

“It's no more complicated than programming a VCR,” the technician told Dennis, who was trying to set up his email filters. Dennis sighed. He glanced over at the VCR, noted that the time was flashing 12:00, and sighed again.

At first, using email filters seemed to be going well. Dennis had set up the filters and had no error messages. Just minutes later, however, he received a spam message that he thought his filters should have caught. Dennis wasn't sure what he had done wrong. “It's no more complicated than programming a VCR.” That seemed plenty complicated right now.



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