• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Q&A

Q1:When I create custom toolbars, the changes I made are gone almost every time I close Outlook and reopen it. Am I doing something wrong?
A1: Outlook stores the toolbar information in a file called outcmd.dat in the C:\Documents and Settings\username\Application Data\Microsoft\Outlook folder. Outlook occasionally replaces the file with a new copy and you lose your custom toolbars.

If you can't find the folder where outcmd.dat is stored, you'll need to enable Show Hidden Files and Folders in Windows Explorer's Tools, Options, View menu selection.


Q2:I'm having a hard time finding some of the menu commands. When I look on the menu where I think I'll find a command, it's not there. In fact, many times there are just a few commands listed.
A2: That's how personalized menus are supposed to work. They're designed to help you work faster and smarter because they show you only the commands you use the most. You can disable this feature by setting the toolbars to expand automatically or reset the usage data using the Tools, Customize, Options tab.
Q3:I want my toolbars to look like they did when I first installed Outlook. What do I need to do?
A3: If you want only some toolbars reset to the default look without affecting other toolbars, you can right-click on a toolbar and select Customize. From the Toolbars tab, select the toolbar or menu and click the Reset button. If you want to reset all the menus and toolbars throughout Outlook, including customized toolbars on forms, close Outlook and delete the outcmd.dat file. The next time you open Outlook, it will create a new outcmd.dat file and all menus and toolbars will be restored to their default settings.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint