• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint

Q&A

Q1:I don't have the Person Name smart tag working in the Office applications. What am I doing wrong?
A1: First, ensure that the Person Name smart tag is enabled in Tools, AutoCorrect Options, Smart Tags.

Next, the Person Name smart tag works only with two-word names, which means that your Messenger contacts can use only two-word display names. If your messenger contacts use a longer display name, the smart tag won't work.

Finally, the Person Name smart tag works only in Word and Outlook. It's not supported in Excel or PowerPoint.

Q2:I'm having a problem sending faxes. They just sit in the fax console outbox.
A2: Do you have fax enabled for sending? Open the Configuration Wizard from the fax console's Tools, Configure Fax dialog. Enable Send must be enabled on the second screen of the wizard.

If sending is enabled, verify that the phone line is plugged in to the modem and that the modem is properly installed by choosing Control Panel, System, Device Manager.

Q3:Why don't my voting ballots always include the voting buttons?
A3: Voting buttons require rich text format. When you're sending RTF messages to the Internet, Outlook converts the messages to HTML format by default. For this reason, you must set the properties for each address to use Outlook rich text format.


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint