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Q&A

Q1:I have three POP3 email accounts and I'd like to have Favorite Folders for the email from those accounts.
A1: There are several different ways you could solve your problem. Because Search Folders can be added to the Favorite Folders list, I recommend setting up a Search Folder for each account.

Follow the steps used in “Create a Custom Search Folder,” earlier in this hour, using the custom search option. On the Advanced tab, choose All Mail fields, Email Account from the Field drop-down list, use contains for the Condition, and enter all or part of your account name in the Value field. Your email account name is the name of the account in Tools, Email Accounts, View or Change existing email accounts and click Next. The account names are listed on the Email Accounts dialog.

Add the Search Folders to your Favorite Folders list and you can view the messages by account.

Q2:I set up a rule to flag messages and did something wrong and a lot of messages I didn't want flagged are flagged. Because there are so many of these messages, changing each flag individually will take days. Is there a way to remove the flags quickly?
A2: Create a Search Folder that contains only the flag color you want to remove from messages. If you can fine-tune the Advanced Filter tab to show only the messages that were flagged incorrectly, you can select all the messages in the Search Folder, right-click, and choose Follow Up, Clear Flag. If you can't create a filter to show only the messages that were flagged incorrectly, hold the Shift or Ctrl key as you select the messages that need the flag cleared. Right-click and choose Follow Up, Clear Flag periodically—don't wait until you have all the messages selected to clear the flags.


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