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Chapter 16. Working with Outlook Contact... > Details Tab: Keeping Track of the Sm...

Details Tab: Keeping Track of the Small Stuff

As with the General tab, it isn't necessary to fill out all of the fields on the Details tab. For that matter, you don't even need to use the Details tab. However, if you'd like to add a personal touch to your phone calls, this can really impress your customers. For example, on your next call you might ask, “Isn't your anniversary next week? Are you and Mike doing anything special?”

Activities Tab: Contacts with Your Contacts

By clicking the third tab in the Contact entry form, you can display information about activities conducted with your contacts. Once you delete an email item and empty it from Deleted Items, it will no longer show up in the Activities tab.


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