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Chapter 16. Working with Outlook Contacts > Understanding Categories and Items

Understanding Categories and Items

You can add categories to any item: email, task, notes, and others. These items can then be grouped. For example, if you're entering your holiday card list, you can group all of the contacts connected with the list, any tasks you've assigned them, memos, and other related items into subfolders of a single folder.

Adding categories to contact items is only the beginning of a powerful process that allows you to quickly look at all items in a specific category.


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