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9. Work More Closely with Firefox > 98. Survive Bugzilla

Survive Bugzilla

Survive and thrive in the scary world of Mozilla’s Bugzilla database.

Bugzilla, like Firefox, is a product of the efforts of the Mozilla Foundation and, before that, of Netscape Communications. Its home page is http://www.bugzilla.org. Within the Mozilla community, the Bugzilla installation at http://bugzilla.mozilla.org contains a great deal of the workflow, history, current status, and collective memory associated with Mozilla technology. This hack provides a brief introduction.

Landing on Planet Bugzilla

Anyone can contribute to Mozilla’s Bugzilla database, but it is a place of work, not a place of play. Marc Prensky’s Digital Game-Based Learning (McGraw Hill) describes a related concept called “hard fun.” Bugzilla requires systematic rather than spontaneous participation, so any hard fun only comes through hard preparation. Spontaneous participation is poorly received in Bugzilla.


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