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What Else Could He Do?

Joe has created a very usable form for his fax ordering service. There are many ways he could enhance his form to make it simpler for both his customers and his staff. For example, rather than having customers fill out, print, and fax back their orders, Joe could make the form fillable—that is, his customers would be able to type text directly into the form, which allows them to easily e-mail the orders back to him.

In addition to providing e-mail ordering, he could add calculations to the fields on the form to automatically process an order’s cost, saving time for both his customers and staff. To save even more time for his customers, he could integrate features that allow the user to add information such as their name and address automatically at the click of a button.


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