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The ARWU

The Amalgamated Retail Workers Union (ARWU) is a trade union organization representing several thousand workers employed in a variety of retail settings. Over the past several years, as its membership has continued to grow, the union’s management decided it was in their best long-term interests to invest in hardware, software, and training for their staff to improve the way they handle union business—specifically, arbitration cases—on their members’ behalf.

It’s important for the union’s industrial relations officers (IROs) to be able to access pertinent information—whether from past arbitrations and rulings or from other legal and union sources—that they can use to prepare cases.


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