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Purpose

7.1. What Is the Difference Between Journaling and Other Outlook Features Such As Notes and Tasks?

Notes and tasks do allow similar note-taking capabilities, but only the journal provides a means of automatically tracking your work at the contact and category levels. As an example, let's say that you have a client for whom you perform a lot of work, and you want to keep track of how many hours you spend on various events such as composing and replying to e-mails, attending meetings, and working on Office documents. With journaling, you could automate the tracking of all these events and even manually record activities such as phone calls and errands to the post office. The end result is a greater level of control over knowing just where your time is spent—not just for each specific client, but also for your entire day. In addition, because journaling provides a means of date- and time-stamping each activity, specifying the exact type of activity (e-mails, meetings, phone calls, and so on) and tracking the amount of time spent on the event, you have a built-in system for properly and efficiently billing your clients.

7.2. What Events Can I Journal Automatically?

You can think of the journal as an electronic log, or diary, where your work is logged to a central place. The beauty of journaling in Outlook is that you can specify that many basic operations produce journal entries automatically:


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