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Acknowledgments

Acknowledgments

Many people help take a book from the germ of an idea to completion, and it's important to recognize their individual contributions to the team. The book is much better as a result of the following contributors.

  • Karen Gettman— It was Karen who presented the idea of us writing a book on Outlook. Because there are already many books on the subject, Brian and I proposed the concept of the FAQ format to provide an easier means of locating the information most sought by readers. Thank you, Karen, for allowing us the freedom to try something different and having confidence in our ideas!

  • Joan Murray— Being a project editor of a book is a pretty thankless job. You're stuck in the middle trying to balance giving the authors enough freedom and time to create something the public will buy while at the same time keeping upper management and sales happy about delivery dates. Then when it's all done, it's the publishing company and the authors that get all the credit. Therefore, we just wanted to let you know, Joan, that despite the difficulties that all editors and authors go through while producing a book, your work and input was extremely appreciated.

  • Editors— Another job that frequently goes unnoticed is that of editing. Therefore, we would like to thank the tech editors, whose job it is to test our questions and solutions. Thanks to Jace Byers, Jim McAnally, Beth Melton, Tom Rizzo, and Echo Swinford, whose corrections and suggestions improved this book considerably. In addition, Kristy Hart, Krista Hansing, and Rebecca Storbeck were tasked with turning our gibberish into the much more readable form that you're holding now, and for that, we're all thankful!

  • Doyle Vann— Doyle is one of the industry's most renowned Microsoft Exchange experts and wrote the Exchange chapter for this book. One of the most requested trainers in the country, Doyle can be reached through the special Web site we've set up for this book—www.OutlookHacks.com.

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