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The Problem

According to company policy, departments must report how they fare in three areas: budget, training, and absences. Departments have goals in these three areas. Deviation from the goals—whether exceeding them, falling short, or coming in on target—is the basis for reporting.

For budget performance, the reporting consists of simply stating where each department stands with respect to its annual budget: Is the department under budget (which yields a negative percentage) or over budget (which yields a positive percentage)? In other words, when a department is –10% on budget, this means it has used less than its allotted amount of year-to-date funds. Therefore, the department is doing well on budget by having a negative percentage result.


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