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Chapter 4. Managing the Barrage of E-mai... > THE SECOND FUNCTION OF AN E-MAIL SYS...

THE SECOND FUNCTION OF AN E-MAIL SYSTEM IS PROCESSING

Processing e-mail involves using the 4 R's (Read, Respond, Review, Revisit), the 4 S's (Scan, Skim, Study, Sort), the 5 D's (Delete, Delegate, Do now, Delay (do later), Dock (file)), and the 2 F's (Follow through and Follow up.)

Process using the 4 R's, 4 S's, 5 D's, and 2 F's:
 Read-to-do using the 4 S's:
  Scan  
  Skim  
  Study  
  Sort using the 5 D's:
   Delete
   Delegate
   Do now
   Delay
   Dock
 Respond   
 Review   
 Revisit, using the 2 F's:
  Follow through  
  Follow up  



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