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TOOLS & TIPS

Hot Tools & Tips!

The remaining pages in this chapter contain quizzes and job guides such as tips, checklists, and references.

Application Activities

1:Read through the Tiptionary: E-mail Do's and Don'ts. Make a note of the ones you have not heard before.
2:Read through the Savvy Solution for Learning. Choose three actions you can implement to improve your e-mail communications. Create an action list with due dates for each action.



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