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Chapter 3. E-mail IS Business Writing: C... > GOOD WRITERS USE A PROCESS TO COMPOS...

GOOD WRITERS USE A PROCESS TO COMPOSE MESSAGES

Think about how you put together an e-mail message. How do you know where to begin? Do you just start writing, making up the message as you go along or do you follow some kind of composing process?

“Whether it's a report , memo, or e-mail, good writing is essential to fast, effective communication. ”

—RaganWeb, 1998



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