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Library of Congress Cataloging-in-Publication Data

Terminello, Verna

E-mail: communicate effectively / Verna Terminello & Marcia G. Reed.

p. cm.

Includes bibliographical references and index.

ISBN 0-13-041817-X

1. Electronic mail messages. I. Reed, Marcia G. II. Title.

HE7551 .T47 2002

651.7'9—dc21 2002017087


Steve Helba

Executive Editor:

Elizabeth Sugg

Editorial Assistant:

Anita Rhodes

Director of Manufacturing and Production:

Bruce Johnson

Managing Editor:

Mary Carnis

Manufacturing Manager:

Ilene Sanford

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Production Management:

BookMasters, Inc.

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Marketing Manager:

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Copyright © 2003 by Pearson Education, Inc., Upper Saddle River, New Jersey 07458. All rights reserved. Printed in the United States of America. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. For information regarding permission(s), write to: Rights and Permissions Department.

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