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Chapter 2. Business Netiquette: Being a ... > NETIQUETTE GUIDELINES HELP USERS BEC...

NETIQUETTE GUIDELINES HELP USERS BECOME GOOD E-MMUNITY NETIZENS AT WORK

Because of the unique nature of communicating through e-mail, users should follow Netiquette guidelines. Netiquette is the etiquette originally conceived to guide people communicating on the Internet or whenever visiting cyberspace. Now, Netiquette includes guidelines for using e-mail in any setting.

“Cyberspace contains many different cultures, which some writers have called ‘virtual communities.’ Each of these communities has its own rules and customs. But many rules apply throughout almost all of Cyberspace….‘Netiquette’ is the etiquette of Cyberspace.”

—Shea, 1994



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