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Chapter 2. Business Netiquette: Being a ... > TRAVEL THE STRAIGHT AND NARROW

TRAVEL THE STRAIGHT AND NARROW

Netiquette addresses some legal, ethical, and just plain common sense issues. Corporate ethics and integrity initiatives should provide guidelines and standards for communicating confidential and sensitive content in a legal and ethical manner. These guidelines suggest practices to avoid spamming, flaming, jamming, violating copyright laws, ignoring security issues, and handling confidential or sensitive issues over e-mail.

An important issue surfacing with the increased use of the Internet is that users of e-mail send information back and forth with little or no regard for copyright laws. Not only is information taken from the Internet and e-mailed, sometimes the information is downloaded and printed. Without proper citation and/or permission to reprint, the user could be violating copyright laws.


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