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Chapter 2. Business Netiquette: Being a ... > E-MAIL IS THE MOST IMPORTANT WAY WE ...

E-MAIL IS THE MOST IMPORTANT WAY WE CONNECT AT WORK

E-mail is a mission critical application of computers. Through e-mail, people are connecting more than ever before. E-mail connects people inside and outside an organization: coworkers, customers, and vendors. E-mail helps teams collaborate and manage projects, enhance sales and customer service, and facilitate communications, transcending time zones and geographic locations.

“Definition of effective: ‘Having the intended or expected effect; serving the purpose.’”

The American Heritage Dictionary of the English Language, 1992



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