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Part: X Appendixes > Basic Troubleshooting Diagnosis and Repair

Basic Troubleshooting Diagnosis and Repair

Recognizing where your problem lies is the first step toward salvaging a difficult situation. Whether the problem is procedural (“Illustrator won't let me do what I want”), external (“This file doesn't look right in QuarkXPress”), or file specific (“This illustration won't open”), trying to determine the source is the key.

Illustrator Performance Issues

The speed at which Illustrator works can certainly be considered a performance issue. Upgrading from Illustrator 9.0 to the latest update is highly recommended for anyone using the initial release of version 9. Check the Adobe Web site for the newest version. (You can find details on that procedure later in this appendix.)


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