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Chapter 9. Usability Testing > References and Resources

References and Resources

References

Benyon, D., Stone, D. & Woodroffe, M. (1997). Experience with developing multimedia courseware for the World Wide Web: The need for better tools and clear pedagogy. International Journal of Human Computer Studies, 47, 197-218.

Campbell, K. (January, 2003). Gender bias in instructional technology. In M. D. Ermann & M. S. Shauf (Eds.) Computers, Ethics, and Society. 3rd edition (Chapter 19). New York: Oxford University Press.

Fleming, J. (1998). Web navigation: Designing the user experience. Sebastopol, CA: O’Reilly and Associates.

Focus on Usability. Retrieved August 10, 2002 on the World Wide Web: http://www.smartisans.com/articles/focus_usability.aspx

Fuccella, J., Pizzolato, J. & Franks, J. (1998). Web site user centered design: Techniques for gathering requirements and tasks. Internet Technical Group. Retrieved on August 18, 2003 from the World Wide Web: http://internettg.org/newsletter/june98/user_requirements.html

Garcia, M. R. (1997). Redesigning print for the Web: Successful strategies and professional techniques for re-thinking information design. Indianapolis, IN: Hayden Books.

Graham, J. (2000). Usability testing basics. ClickZ. Retrieved on August 18, 2003 from the World Wide Web: http://clickz.com/mkt/emkt_strat/article.php/826491

Horton, W. (2000). Web-based training. New York, NY: John Wiley and Sons, Inc.

International Journal of Human Computer Studies (special issue on Web usability). Retrieved August 10, 2002 on the World Wide Web: http://www.hbuk.co.uk/ap/ijhcs/webusabikity

IT Source. www.iturls.com Retrieved April 13, 2003 on the World Wide Web: http://www.iturls.com/English/SoftwareEngineering/WE_6.asp

Krug, S. (2000). Don’t make me think! A common sense approach to Web usability. Indianapolis, IN: Circle.com Library.

Methodology Guidelines for Testing Websites and Intranets With Users Who Use Assistive Technology. Retrieved August 10, 2002 on the World Wide Web: http://www.nngroup.com/reports/accessibility/testing/

Nielsen, J. (2000). Designing Web Usability. Indianapolis, IN: New Riders Publishing.

Neilsen Usability Reports: 75 Best Practices for Design of Websites and Intranets, Based on Usability Studies with People Who Use Assistive Technology. Retrieved August 10, 2002 on the World Wide Web: http://www.nngroup.com/reports/accessibility/

One-Day Usability Testing. Retrieved August 10, 2002 on the World Wide Web: http://www.clickz.com/ebiz/prod_manage/article.php/830171

Rosenfeld, L. & Morville, P. (1998). Information architecture for the World Wide Web. Sebastopol, CA: O’Reilly and Associates.

Software Testing Institute. Retrieved April 13, 2003 on the World Wide Web: http://www.softwaretestinginstitute.com/Publications.html

Usability for senior citizens: 46 design guidelines based on usability studies with people age 65 and older. Retrieved on August 18, 2003 from the World Wide Web: http://www.nngroup.com/reports/seniors/

Usability Glossary at Usability First. Retrieved August 26, 2002 on the World Wide Web: http://www.usabilityfirst.com/glossary/golssary/taf

Usability of Websites for Children: 70 design guidelines based on usability studies with kids. Retrieved on August 18, 2003 from the World Wide Web: http://www.nngroup.com/reports/kids

Usability Tools: A Useful Start. Retrieved August 10, 2002 on the World Wide Web: http://www.webtechniques.com/archives/2000/08/stratrevu/

Usability and the Web. Retrieved August 26, 2002 on the World Wide Web: http://www.nlc.bnc.ca/9/1/p1-260-e.html

UsableNet: Website Testing Systems. Retrieved April 13, 2003 on the World Wide Web: http://www.usablenet.com/

Useit.com Retrieved August 26, 2002 on the World Wide Web: http://www.useit.com

Wakeman, L. (2000). Why you need to test your site with real users. Retrieved on August 18, 2003 from the World Wide Web: http://www.webreference.com/authoring/design/usability/testing

Wurman, R. S. (1990). Information anxiety: What to do when information doesn’t tell you what you need to know. New York: Bantam Books.


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