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Chapter 15. NETWORK TROUBLE SHOOTING > Dealing with Connectivity Issues

Dealing with Connectivity Issues

Like the other potential server and client computer problems we've discussed in this chapter, problems with connectivity can revolve around software and hardware. In the case of software, many connectivity problems can be caused by incorrect LAN protocol configurations. For example, even on a simple network using the NetBEUI protocol, two computers configured with the same NetBIOS or computer name would actually knock each other off the network.

In terms of connectivity problems related to hardware, networking cables, hubs, network interface cards, and just about any other hardware devices that are important to the network communications can cause connective problems if they are malfunctioning. Although connectivity problems can be difficult to troubleshoot, there are tools you can use to troubleshoot network protocol and hardware issues. Let's take a look at each of these areas individually, starting with some of the tools that can be used to help diagnose network configuration problems. Then we can take a look at some of the devices used to diagnose hardware connectivity problems.


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