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Chapter 4. The Dancing Bear > How Calendar Software Fails

How Calendar Software Fails

Virtually everyone uses a calendar for business planning. Many calendar programs are available for sale, yet every one of them ignores the most simple and obvious ways that people want to use calendars. Simply put, a calendar should reflect how people use time to manage their lives. In general, we can divide our time concerns into two types: deadlines and ongoing processes. A deadline is an instant in time when something is due, such as a project milestone. An example of an ongoing process is an overnight business trip. While I'm visiting Chicago for two days, for example, I'll have three meetings with various clients.

Every contemporary calendar program ignores deadlines and ongoing processes, but instead is based on the establishment of appointments. An appointment is a discrete meeting that begins at a certain time. Appointments are an important component of time management, but they are by no means the only one. Not only are other types of calendar entries ignored, but even appointments are misrepresented.


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