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Chapter 11. Designing for People > Daily-Use Scenarios

Daily-Use Scenarios

Daily-use scenarios are the most useful and important. These are the main actions that the user will perform, typically with the greatest frequency. In a bug-tracking application, for example, looking up bugs and filling out newly reported bug forms are typical daily-use scenarios. Any tech-support person performs these two tasks numerous times each day.

In general, most users only have a very limited repertoire of daily-use scenarios. One or two is typical. More than three is rare.


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