• Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint
Share this Page URL
Help

Chapter 13. A Managed Process > Finding Bedrock

Finding Bedrock

Most companies do very careful planning and thinking on the financial and operational side of the business. On the product side, they imagine that using feature lists is equally rigorous planning, but it is emphatically not. Software development is simply too hard, too expensive, and too difficult to do without careful planning and thinking. In the context of software development, “careful planning” can only mean interaction design, which, as has been established, is quite neglected.

One of the collateral benefits of Goal-Directed design is the cast of characters: the list of specific types of users. This document offers significant help in determining how you should react to your customer's demands for features. You first assess which user persona the new feature would service, and then decide whether or not it is one of your primary personas. If it is, you can seriously consider it. If it is not, you will drop another step farther back from the leading edge, regardless how much money you will get. If a customer walked into your office and offered you $100,000 to throw out your accounting system or set fire to your filing cabinets, would you do it?


PREVIEW

                                                                          

Not a subscriber?

Start A Free Trial


  
  • Creative Edge
  • Create BookmarkCreate Bookmark
  • Create Note or TagCreate Note or Tag
  • PrintPrint