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Chapter 17. Troubleshooting > What to Do When Disaster Strikes

17.1. What to Do When Disaster Strikes

If none of the suggestions in this chapter helps fix your PalmPilot, call 3Com's technical-help center at (847) 676-1441. If the PalmPilot is actually broken (and can't be fixed using the steps outlined in this chapter), 3Com will send a prepaid, cushioned box to you by overnight courier; pick it up; and return the device to you a couple of days later, all fixed.

If the disaster struck during the first year you owned the PalmPilot, and the damage wasn't caused by something you did (like dropping it), all of this is free. Otherwise, this luxurious service costs $100.


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