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Forcing a Restart

If your computer refuses to restart in the normal fashion, you'll have to force the process by using the reset function. Resetting is done in different ways on different models of Macs. On flat-panel iMacs and other newer models, you must press and hold the power button for five seconds. After the computer shuts down, turn your computer on as you normally would.

On older Macs, you may have to search for a tiny button labeled with a triangle-shaped icon and then press it. (On some models you may need to use the point of a pencil or a straightened paperclip to press the button.) As soon as you press and release the reset button, your Mac should restart normally.


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