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MAINTENANCE ANNOYANCES

NEW DRUM STILL WANTS REPLACEMENT

The Annoyance:

I replaced the electrophotographic (EP) drum in my printer, but I still get a message telling me to replace the drum. Ugh!

The Fix:

When you replaced the drum, did you remember to reset the page counter? If not, then dig those drum replacement instructions out of the trash (or wipe the cobwebs off of your printer manual) and make sure you reset the printer's page counter as directed by the manufacturer. The printer uses the page counter to keep track of the drum's age and remind you when it's time for a new one.


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