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Chapter 15. Troubleshooting > The iPod's Self-Help Modes

15.1. The iPod's Self-Help Modes

If you've used a computer for any length of time, you know that hard drives can sometimes crash, lock up, or have days when they're just not feeling well. Unlike most MP3 players, which use memory chips to store 64 or 128 MB of music, the iPod uses a hard drive to store its music and data. Accordingly, sometimes you need to use hard disk diagnostic and repair tools, like ScanDisk or Disk Utility. All you have to do is push the right sets of buttons.

15.1.1. How to Reset an iPod

If your iPod seems frozen, locked up, confused, or otherwise unresponsive, you can reset it without losing your music and data files. You may lose some personalized settings and preferences, though. On the 2003 and later iPods, for example, any custom configurations of the main menu and the Alarm Clock revert to their original, factory-set states, and the On-The-Go Playlist gets purged from the iPod's memory.


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