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Crisis Situations

I turned on my computer and just see a little blinking picture of a floppy disk, system folder, or a question mark. [9 & X]

Try starting from the System Install CD-ROM that came with your computer. If the CD or disk is ejected, you may have a stuck button on your mouse or trackball. Or perhaps it isn’t really a startup disk and is lacking the software needed to boot your computer. Turn off the Mac, unplug the mouse or trackball, and then see if it starts okay from the CD or your hard disk. If so, the mouse or trackball is the culprit.

What you do next depends on your system version.

Warning

In some instances, repair programs will make things worse. This is why we say to always back up everything, so that, if a repair fails, you have another recourse.


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