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1. Macintosh Troubleshooting Pocket Guid... > 1.2. Avoid Going to Your Technician ...

Avoid Going to Your Technician or Consultant in a Panic

Your dealer, repair technician, or consultant is there to help. But wouldn’t it be nice to be able to take care of some things on your own? Here are some basic steps that will allow you to handle some emergencies yourself:

  1. Save multiple copies of critical files on multiple drives, disks, or tapes. In short, backup constantly and religiously, especially when you are under deadline pressure. Save early and often. When you are working on important documents, you may want to periodically save a new version (append a letter to the name, like important work a, important work b).

  2. Don’t save the only version of an important file on a floppy, Zip, or CD (in fact, you should never have only one copy of an important file). Make multiple copies. Don’t erase your last backup to make a new one—you might be backing up a corrupted file and might need the previous backup.


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