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Chapter 5. Contacts

Personal Information Manager (PIM) programs have become more and more robust over the years. Agen left the Palm OS fold for a time, believing that all he needed was Microsoft Outlook on his computer to keep track of all the vendors he communicated with while working at Amazon. But more and more, he found himself printing pages of contacts to keep with him on business trips while stacking a horde of business cards by the side of his computer that he never had time to enter into Outlook. He soon came to realize the error of his ways.


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