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Part V: Do You Have a Problem?

Part V: Do You Have a Problem?

This section contains a few questions and answers about the most likely things you might have trouble with. If you're in trouble, also read the booklet that came with your iMac called "Emergency Handbook," which covers more technical stuff than I cover here, or the "iMac Users Guide" that also came with your computer.

Macintosh is the dominant computer in schools. Here in New Mexico, the huge Intel facility near Albuquerque gave a very large and very publicized grant to the local school system to buy computers. Intel makes computer chips for PCs. The school system bought Macintoshes. Intel was not happy.

As of early 2000, there is an installed base of 74,800,000 Macintosh users. That's hardly a small market. And since Macintosh users are famous for being so devoted to their machines, that's almost 75 million people who have no intention of switching to Windows.

The overall Apple market share doubled last year.

No floppy disks? NASA purchased over 400 iMacs specifically because the iMac does not have a floppy disk drive. Many schools purchase iMacs because they don't have floppy disk drives, which makes it more difficult for people to take software off the machines. Anyway, if you really want a floppy disk drive, you can add one for less than a hundred dollars.

Difficulty learning your computer? Half of the families in FamilyPC Magazine's "95 days with Windows 95" gave up. There were "upset over its hardware requirements, frustrated by its slow operation, or just plain fed up with compatibility problems." One of the testers, who dropped out after two months, said, "It has been a time-consuming disaster."

The PC has over 8,000 viruses that can destroy important data on the machines. The Macintosh has only 47 known viruses. In over 15 years of working on Macs daily and working with thousands of other Mac users, I have run across 3 of those viruses, and all were fairly benign.

virus: Software that very mean people write that is intentionally created to destroy your work. People who write these are collecting very bad karma. It's interesting that so many more PC users write these than Macintosh users (although it is simply easier to infect a PC than it is a Mac).

Microsoft recently dared hackers to break into their server running the latest edition of Windows 2000 and its corporate security measures. Within an hour a number of hackers had broken in, and the server crashed by itself.

The United States Army abandoned Windows NT servers in favor of the Mac OS after a well-publicized break into their web site. The Army's web site administrator stated, "The Mac OS is more secure than its counterparts."



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