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Part II: Tomorrow’s Technology > Artificial Intelligence and Computers that See...

Chapter 42. Artificial Intelligence and Computers that See: Intelligent Messaging

Artificial intelligence historically has been focused on attempting to make computers think like humans—giving them the ability to learn, reason, and create. One of the best-known examples from science fiction was the film 2001: A Space Odyssey, which portrayed HAL, a computer with artificial intelligence that was able to see, hear, talk, reason, plan, and even read lips. Although the computer industry has not been successful in creating a computer with such all-round capabilities as HAL’s, there have been many successes in focused areas where computers have applied their massive processing capability. For example, IBM’s Deep Blue computer system was designed to play chess at the grandmaster level and defeated the reigning World Chess Champion, Garry Kasparov in May 1997. The Deep Blue computer was able to examine and evaluate up to 200 million chess positions per second.

Even though computers have not been able to think in the same manner as the human brain, such as applying common sense and language understanding, they can be applied to use their own strengths and characteristics to solve a variety of everyday tasks. In this way, artificial intelligence is increasingly being applied in a number of business scenarios to improve productivity and decision-making ability.


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