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Part I: Today’s Technology > Simplifying Shopping with Self-Checkout: NCR FastL...

Chapter 35. Simplifying Shopping with Self-Checkout: NCR FastLane

You may have noticed that several of the large grocery stores, such as Wal-Mart, Kroger, K-Mart, and H-E-B, have started to offer self-checkout lanes. In fact, according to the Food Marketing Institute, nearly 20 percent of food retailers had self-checkout installed in 2001. These lanes are self-service lanes that enable you to scan your own purchases and get out of the store faster. Because nobody likes to wait in line, stores with these types of checkouts can save you significant time.

As self-checkout evolves beyond grocery stores, other pilots have been conducted in home improvement stores, wholesale stores, and pharmacies, such as Home Depot, BJ’s Wholesale Club, and Publix. Self-checkout is part of the retail automation trend that includes many of the innovations that we described earlier, such as electronic tags. Once you get over the shock of doing this for the first time, it really is simple and convenient! Even the first time you ever check out this way, it is fast and easy—it just feels strange checking out on your own!


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