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Part I: Today’s Technology > Using Voice over the Internet: Groove Networks

Chapter 13. Using Voice over the Internet: Groove Networks

Many of us use the Internet for collaborating with friends and for telecommuting with fellow employees, customers, and business partners. Although we use the Internet for the email part of the equation and perhaps for online application sharing via products such as Microsoft NetMeeting or WebEx, we often resort to the plain old telephone for the voice part of these meetings. This can be costly and can also be difficult to juggle unless you’re equipped with a headset or speakerphone.

The solution to this problem is close at hand. Products such as Groove from Groove Networks feature built-in support for voice over the Internet. Groove provides knowledge workers with the ability to create and manage ad-hoc groups to conduct business processes in a far richer, collaborative environment than the disjointed phone, email, and fax interactions typical of today’s home office and work environment. As Groove Networks states it, the technology helps people in different companies or different divisions reduce their “cost of connection” in collaborating with one another and performing their work.


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