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Chapter 11. Communicating via Instant Me... > Features and Considerations

Features and Considerations

One of the key considerations when selecting an instant-messaging service is whether it is readily available for the people with whom you wish to communicate. PC-based instant-messaging solutions from AOL, Microsoft, and Yahoo! are all free, and it is almost guaranteed that your friends will be able to use these types of services. You’ll want to choose a solution that works for everyone on your contact list, or at least those with whom you want to communicate frequently.

If you’re looking at wireless solutions, the next consideration is the coverage provided by the service. If you and your colleagues are typically mobile, you’ll want to find a wireless instant-messaging solution that is reliable and has good geographic coverage in the areas you typically visit. This type of solution will be either a proprietary wireless paging solution such as that provided via RIM’s Blackberry service or it will use an SMS service over a wireless carrier network as described previously in the Nokia scenario. Some of the newer RIM products now also support SMS in addition to their proprietary paging networks.


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