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Troubleshooting

Sending Invitations

You are unable to send out invitations to users to subscribe to the site.

Being able to send subscription invitations via email is a strong feature of SharePoint, but you might find that the email doesn't actually go anywhere. The problem, most likely, is that you don't have a valid SMTP (Simple Mail Transport Protocol) server for SharePoint to use. An SMTP server is a server for outgoing mail (as opposed to a POP server, which is for incoming mail). SharePoint requires that you specify, on the Change Web Subscriptions Settings page, an SMTP that will perform this function. Typically, the SMTP server that you use for your main email program will work fine, but if you don't know the full server name or IP address, contact your ISP to get it.


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