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Chapter 3. Maximizing Template and Wizar... > Tips for Discussion Web Sites

Tips for Discussion Web Sites

Want to give your customers or team a place to discuss topics of interest? Well, why not create a discussion Web site? With a discussion Web site, you create a forum where your organization’s customers, project team members or others can express their opinions and discuss important issues. Customers may want to learn about upcoming products or learn more about product features. Team members may want a place to discuss project planning, vendor options, or upcoming presentations (such as the nationwide rollout of your new Guava Fizz drink).

Not only does a discussion forum allow users to post articles, it also allows them to search for existing articles on topics of interest. Existing articles can be a gold mine for solving customer problems, answering team member questions, and more. Does this sound like fun? Well, what are you waiting for? Let’s create a discussion Web site, and take it for a test drive.


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