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Chapter 11. Using Record Selections and ... > Crystal Reports in the Real World—We...

Crystal Reports in the Real World—Web Report Alert Viewing

There are many creative ways to employ alerting in Crystal Reports to direct the report consumer to information that requires attention. The following scenario helps you understand the use of alerting.

As part of her daily function, a Sales Executive views the World Sales Report multiple times. Although she is familiar with the report, it is easy to overlook an important piece of information if it is hidden in the pages to follow. Simply by looking at the first page of the report, it might not be clear if there is a problem that requires attention. The Sales report that is discussed here is grouped by Country, Region, City, and Customer. The detail section shows the order date and order amount. For the purpose of the example, the problem in the business occurs when a sales order is booked for more than $5,000. An alert will be created that flags this circumstance (see Figure 11.6).


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