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Chapter 17. Troubleshooting > What Is Troubleshooting?

What Is Troubleshooting?

We hear about troubleshooting all the time. It conjures the image of a brainy technician, her utility belt bristling with tools, head stuck inside a rocket engine, muttering about how the condensers on the Apollo-96 tend to get “a little sticky” in the asteroid belt. One answer to the question “What is troubleshooting?” is simply “the art of detecting, diagnosing, and repairing problems.” In our case, of course, we're concerned with problems that might appear during the operation of a piece of software.

This diagnostic flavor of troubleshooting is extremely important. This chapter introduces you to some of the broader systematic problems that can occur in a FileMaker system. We explain how to spot these and fix them, and we discuss some useful debugging tools that the FileMaker product offers you.


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