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Offline Concepts

One of the most powerful and compelling features of the CRMSO offline client is its capability to take the users' data offline. What this means is that a user who has the Outlook client installed can synchronize her records and work with those records even when her computer is not connected to a network. This is extremely useful for traveling sales people who want to work in hotels, customer offices, airplanes, and other locations where Internet access in unavailable or limited by speed or ability to connect to the corporate network.

NOTE

The ability to work with a copy of your data while not being connected to a network is called by many different names in the CRM world. Some of these names are remote, disconnected, unplugged, and, of course, offline.



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