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Chapter 13. Microsoft CRM Integration an... > BizTalk Document Tracking

BizTalk Document Tracking

From a user's perspective, the integration between Microsft CRM and Great Plains is invisible. All the work is done behind the scenes without alerting the user that information is moving between the two applications. From a usability standpoint this type of silent integration is ideal. However, there are times, for example, during troubleshooting or the initial setup, when it is important to track the information as it is sent from one system to the other. BizTalk Document Tracking is a tool that can help provide some visibility into the data's path though the integration.

BizTalk Document Tracking is a Web-based application that is installed with BizTalk Server 2002 during the Microsoft CRM Integration installation. The application can be launched from the Start menu. When using the tool, log into Windows with a user that is a member of the BizTalk Server Report User group on the machine where Microsoft CRM Integration is installed.


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