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Integration Points

The Microsoft CRM to Great Plains integration involves several entities with differing data flows depending on the nature of the entity. Tables 13.1 and 13.2 show which entities are integrated and the flow of data between systems.

Table 13.1. Integration Points from Microsoft CRM to Microsoft Great Plains
Microsoft CRM EntitiesMBS Great Plains Entities
Contacts and AccountsCustomers
OrdersOrders (create only)
Customer AddressesCustomer Addresses



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