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Integration Components

In addition to the BizTalk Server 2002 Partner Edition software, the Microsoft CRM Integration utilizes several additional components to integrate Microsoft CRM with Great Plains.

One major component that is installed with BizTalk Server is the Document Exchange (DX). DX is comprised of three parts, database tables, triggers, and Microsoft SQL Server Data Transformation Services (DTS) packages. Triggers are scripts that are run in response to an action taken on a database table. An example of an action would be updating a customer record. DTS packages can be used to automate the manipulation of data residing in SQL Server. DX uses these three parts to monitor and respond to changes made to data residing in Great Plains.


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